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Consort Frozen Foods
Consort Way
Burgess Hill
West Sussex
RH15 9TJ
Consort Frozen Foods
Kingsnorth Industrial Estate
Wotton Road, Ashford
Kent
TN23 6LN
Consort are Retail Frozen Food and Ice Cream specialists in the South East of England. We are a wholesaler who delivers to the trade an extensive range of ice cream and frozen products to a large variety of customers with a great reputation for customer service!
From village post office or fascia store, petrol forecourt or quick service restaurant, theatre, or Farmshop, High Street or park café to seaside piers, ice cream mobilers and Royal Park sites we get everywhere.
We are proud to supply a great service, we invest in people to support you and your business to help with range, point of sale support and great personal customer service. We specialise in frozen and therefore have the best range in Ice cream and retail frozen foods. Our experienced team of Area Sales Managers will visit and work with you and unlike other wholesalers we want to speak to you.
Our offices are open Mon-Fri, 8am – 5pm
Southampton to Kent, into South London and up to Oxford. In summary the South East of England and South London. However, we also have partners all across the country we work closely with to cover national accounts.
We are passionate about talking to our customers so you can order by phone but also by email or on our online ordering platform and App
Yes, you can place an order outside of our normal business hours through by emailing sales@consortfrozenfoods.co.uk or by placing the order on our online ordering app
We strive to ensure that all our products meet our high-quality standards. We accept returns for damaged or defective products. If you are unsatisfied with your order, please contact us within 24 hours of receipt to discuss your concerns. We will work with you to find a resolution, which may include a return or refund.
We take product recalls very seriously and work quickly to address any issues. If a product recall is necessary, we will notify our customers and take the right action to ensure the safety and satisfaction of our customers.
The shelf life of our products varies depending on the product and storage conditions. Please refer to the product label or contact us for more information.
Yes, we provide nutritional and allergen information for our products upon request. Please contact us for more information.
We sell equipment via our supply partners. Click here to see the range of Retail upright and chest freezers to freezer units for impulse ice cream, scooping and take home ice cream tubs plus, Soft Mix machines, Scooping and Slush machines. Most of the equipment deals come with a free stock package to help cover the initial cost.
Delivery is generally around 7 days post order
Warranties and extended warranties are available
Our delivery schedule varies depending on your location and the size of your order. Please contact us for more information. We have a fleet of temperature controlled vehicles & We are a multi-drop delivery company and cannot offer timed deliveries.
We are committed to sustainability and environmental responsibility. We work with suppliers who share our values and take steps to minimize our environmental impact, such as using eco-friendly packaging and reducing waste.
We handle and ship our products with care to ensure they arrive in perfect condition. Our products are stored and shipped at the right temperature and in suitable packaging to keep their quality. We work with trusted shipping carriers to ensure prompt and reliable delivery.
We accept various payment methods, including credit cards, bank transfers, and cash on delivery. Subject to credit checks, we can also set you up with a credit account. Please contact us for more information on our payment options.
We require payment in full before or at receipt of order goods
6 cases of paid for items
Yes, we offer online ordering for our customers for added convenience – click here to enquire
We will do our best to accommodate order changes after they have been placed but cannot guarantee them depending on the stage of the order processing. Please contact us as soon as possible with any order change requests.
We work closely with our suppliers and conduct regular quality control checks to ensure that our products meet our high standards. We also hold AA+ BRC accreditation at our Burgess Hill and Ashford depots
We handle and ship our products with care to ensure they arrive in perfect condition. Our products are stored and shipped at the right temperature and in suitable packaging to keep their quality. We work with trusted shipping carriers to ensure prompt and reliable delivery.
Yes, we offer a variety of dairy-free and vegan options, including sorbet and non-dairy frozen desserts.
Yes, we are always looking to expand our product offerings and are open to requests for new products. Please contact us with your product request.
Please call us on 01444 870111 or Email us at sales@consortfrozenfoods.co.uk
